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Also, all the files backed up to your account won’t be deleted, so, if you feel like deleting the game, go ahead and do that.Īlso Read: Genshin Impact not launching on Windows 11.7 Reset your Windows network settings Pause and restart Genshin Impact When you are deleting the Genshin Impact game, your account won’t be deleted. Does uninstalling Genshin Impact delete everything? If you want to fix it, check the solutions mentioned earlier and execute them, that will do the trick for you. There are various things that can cause the problem. How do I fix Genshin Error 31-4302?Įrror 31-4302 is related to the network. Read: Genshin Impact keeps crashing or freezing. Hopefully, that will resolve the issue for you.
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You can uninstall the game from Windows Settings, then download and install its fresh copy. If nothing works, then your last resort is to reinstall Genshin Impact. Once you know the cause, just remove that app and you will be good to go. Since we don’t know what this application is, we are going to perform Clean Boot to find out.
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If there is a third-party application conflicting with your game, you may see the error code in question. ipconfig /release ipconfig /flushdns ipconfig /renew netsh winsock reset
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Open CMD as an administrator and run the following commands. We are going to use Command Prompt to do the same. You should try resetting the network protocols and see if that works. Hopefully, this will do the trick for you. You should wait for some time as the launcher repairs your files.
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If yours is the only device with slow Internet, check our guide to resolve the issue. If it’s low, check other devices connected to the same network, if all of them have network issues, restart your router and if that doesn’t work, contact your ISP.
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You can use a free Internet Speed detector to see to know your bandwidth. Next up, we should check your Internet Connection and make sure that the bandwidth is not low. In the case of Windows Defender, try allowing the game through Firewall.
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If that is the case, then you should whitelist the application and see if that works. If you have a third-party antivirus such as avast, it can mistake Geshin Impact for a virus. If it’s down, the only thing you can do is wait for the issue to be resolved. By using any of the mentioned down detectors you can find the server status of Genshin Impact. You should start by checking the server status of Genshin Impact and make sure that it is not down. If you are seeing Error Code 31-4302 on Genshin Impact, check the following solutions. In this article, we are going to talk about this issue and see what should be done when you see Error Code 31-4302 on Genshin Impact. Genshin Impact encountered a problem loading game data, please log in againĭata error, please download latest game files from official website and log in again. When they try to do the same, the following error message pops up for some: Genshin Impact users are unable to log in to their accounts.